At WiFi Mtaani, we are always looking for practical ways to serve our customers better.

As part of that commitment, we have updated our official contact numbers by introducing a dedicated Sales Line. This change will help us respond to inquiries faster, direct customers to the right team and provide a smoother experience from the first call.

Going forward, our official contact numbers are:

• Sales: 0780 004 004
• Office: 0113 22 999 3

Both numbers are official WiFi Mtaani numbers and will remain active across all our communication platforms, including our website, social media pages, WhatsApp, marketing materials and advertisements.

If you receive a call or message from either number, you can be confident that it is from the WiFi Mtaani team. There is no need to feel concerned or think you are being scammed simply because a different official number is being used.

We also make a deliberate effort to choose phone numbers that are easy to remember. That makes it easier for both new and existing customers to reach us whenever they need internet services, Starlink solutions, networking equipment or customer support.

Our New Official Contact Numbers

To make it easier for customers to reach the right team, WiFi Mtaani now has two official phone numbers:

• Sales: 0780 004 004
• Office: 0113 22 999 3

These are the only official phone numbers you should use when contacting WiFi Mtaani. Both numbers are fully active and may be used across all our communication channels, including our website, WhatsApp, Facebook, TikTok, YouTube, Google Business Profile, printed materials and other official marketing platforms.

You may receive a call, WhatsApp message or SMS from either number depending on the nature of your inquiry. If that happens, there is no need to worry or assume the communication is fraudulent. Both numbers belong to the WiFi Mtaani team and are used to provide timely assistance to our customers.

Our email contacts remain unchanged and continue to serve the same purposes:

• [email protected] for general inquiries and customer support.
• [email protected] for sales inquiries, quotations, product information and new service requests.

Whether you choose to contact us by phone, WhatsApp or email, you can expect the same professional service and support from the WiFi Mtaani team.

Why We Introduced a Dedicated Sales Number

As WiFi Mtaani continues to grow, we want every customer to get the right assistance without unnecessary delays.

Introducing a dedicated Sales Line allows us to respond to new inquiries more quickly while ensuring existing customers continue to receive timely support.

This change helps us:

• Respond to sales inquiries faster.
• Handle quotations and new orders more efficiently.
• Reduce waiting times by directing calls to the right team.
• Deliver a better overall customer experience.

It is one of several improvements we are making as we continue to expand our services while keeping customer support simple, reliable and accessible.

Which Number Should You Use?

Using the right contact number helps us serve you faster and ensures your inquiry reaches the right team.

Sales: 0780 004 004

Use this number if you need:

• A new WiFi installation.
• A Starlink package.
• Networking equipment.
• Product pricing and quotations.
• General sales assistance.

Office: 0113 22 999 3

Use this number for:

• Customer support.
• Billing and account inquiries.
• Technical assistance.
• General office inquiries.

If you’re unsure which number to call, don’t worry. Our team will direct you to the right department. Whether you contact us through the Sales Line or the Office Line, you’ll receive the assistance you need.

Our Commitment to Better Service

At WiFi Mtaani, great customer service is just as important as reliable internet.

We continuously review our systems and processes to make it easier for customers to reach us, get answers quickly and receive the support they need.

The introduction of a dedicated Sales Line is one step in that journey. As we grow, we will continue investing in better communication, faster response times and a smoother customer experience across all our services.

Your trust is important to us, and we remain committed to providing reliable support every step of the way.

Save Our Official Numbers Today

We encourage you to save our official contact details so you can reach us whenever you need assistance.

Sales: 0780 004 004
Office: 0113 22 999 3

You can also contact us via email:

• [email protected] for general inquiries.
• [email protected] for sales inquiries, quotations and product information.

Feel free to share these contact details with your friends, family and colleagues. Whether you’re looking for home internet, business connectivity, Starlink solutions or networking equipment, the WiFi Mtaani team is ready to help.

Thank you for choosing WiFi Mtaani. We look forward to serving you better with faster, more reliable communication.

Frequently Asked Questions (FAQs)

Has WiFi Mtaani changed its phone numbers?

Yes. WiFi Mtaani now has two official contact numbers:

• Sales: 0780 004 004
• Office: 0113 22 999 3

Are both phone numbers official?

Yes. Both numbers are official WiFi Mtaani contact numbers. You can confidently answer calls or respond to messages from either number.

Why did WiFi Mtaani introduce a separate Sales Line?

The dedicated Sales Line helps us respond to new inquiries faster, process orders more efficiently and provide better customer service.

Which number should I call for a new internet installation?

For new internet installations, Starlink orders, equipment purchases and quotations, call 0780 004 004.

Which number should I use for customer support?

For customer support, billing inquiries, technical assistance and other general office matters, call 0113 22 999 3.

Will both numbers be used on your official platforms?

Yes. Both numbers will appear on our website, social media pages, WhatsApp, marketing materials and other official WiFi Mtaani platforms.

What if I receive a call from one of these numbers?

There is no need to be concerned. Calls or messages from either number are from the official WiFi Mtaani team.

Have your email addresses changed?

No. Our official email addresses remain the same:

• [email protected] for general inquiries.
• [email protected] for sales inquiries, quotations and product information.

How can I verify that I am contacting WiFi Mtaani?

Always use the contact details published on our official website and social media platforms. If you have any doubts, you can reach us through either of our official phone numbers or email addresses.